Three things to send

Sending your documents to Beonbet Casino

The check confirms you are who you say you are, and the casino normally completes it within 34 hours of receiving clear copies.

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UK licensed and auditedRegulated by the UK Gambling Commission (license 27308-7057-R-734805), independently audited by Gaming Laboratories International and eCOGRA

Your check

What applies to your account?

This table settles who checks you, under what licence and how long the wait runs.

Who checks

Beonbet Casino Ltd

Licence

UK Gambling Commission, 27308-7057-R-734805

How long

34 hours

Needed at the latest

Before the first withdrawal

Verification e-mail

[email protected]

Minimum age

18+

A clean first pass

The shortest route to a passed check

Most delays come from glare and cropped edges, not from anything in your record.

Which papers are missing?

Open your account menu and look for the verification area, which sits beside your personal details rather than in the cashier. Note which of the three papers is still marked as missing.

A pass on the first send

Photograph your identity paper on a flat, dark surface in daylight, then check that all four corners sit inside the frame. Blur and flash glare are the two reasons copies come back.

Your name, matched exactly

Take your address paper next, dated within the last few months and showing your name exactly as it appears on the account. Screenshot the whole page rather than the top half.

Before the answer arrives

Watch your inbox after sending, since a reviewer may ask for one clearer version of a single page. The twenty-four hour support chat can confirm what has arrived and what is still open.

Evidence

The papers behind a passed check

Most rejections come down to a missing edge or an expiry date, not to the document itself.

Proof of identity

ConfirmsYour name, face and age

Copy must showAll four corners, clear photo page, date of birth readable

Proof of address

ConfirmsWhere you live now

Copy must showYour name, full address, recent date, whole page

Payment method confirmation

ConfirmsThe account you pay from

Copy must showYour name, method name, last digits visible

Four moments

Moments when identity papers are requested

You will recognise the four points where your papers are requested and know what each one asks of you.

Why this payment and not others?

Payments far above your usual pattern pull the account into a manual review, so the team asks for proof of identity, proof of address and the payment method behind the transfer.

Clearing the road to your first payout

A licence condition means the full check closes before any money leaves, so the first cash-out request pauses until identity, address and payment method are confirmed.

Confirmation of a new payment method

Linking a fresh Visa, Skrill or Revolut account means the name on it must match your registration, so confirmation of that payment method is requested with proof of identity.

Realign your details with the papers

Mismatches between your registration and the uploaded papers stop the review, so the documents are returned and matching identity and address evidence is requested once more.

Show where the funds began

Holding a UK Gambling Commission licence 27308-7057-R-734805 puts a duty on the operator to know where players' money comes from. So a funds question can arrive after a routine review. It is a standard step against money laundering, and it is not aimed at you personally.

Depending on your situation, the team may ask for one or more of the following.

Recent bank statements
Payslips from your employer
A tax or income summary
Proof of a savings account
Evidence of a property sale

Turning a returned paper into an accepted one

Name or address that differs. Comparing the name and address on the paper with your registration is the first step, and any difference in spelling or a former address triggers a refusal. Match the registered spelling exactly Update your profile before resending

An outdated utility bill. Dates carry weight, so a bill issued months back no longer proves where you live now and is sent back without further review. Request a fresh bill from the supplier Choose a recent statement or letter

Expired paper, fresh copy. An expired card or passport counts as a lapsed document, so it cannot confirm who you are today and the review stops there. Apply for a renewal before sending Upload the new document once it arrives

Player answers

What the check unlocks

The worry this block removes is the fear that the check is personal or permanent.

Why does the casino ask where my money came from?+

Source of funds is a routine duty the licence places on every operator, not a suspicion aimed at you. The check confirms that deposits come from lawful income before larger play continues. Treat it as paperwork, not an accusation, and answer it as plainly as you can.

Can I send my documents later, just before my first withdrawal?+

Yes. The licence requires a completed check at the latest before the first withdrawal, so that is the last point it can be asked. Beonbet Casino may also request the same papers earlier, at registration or at the first deposit, so keep them ready from the day you open the account.

Who licenses Beonbet Casino and which number covers it?+

The UK Gambling Commission licenses Beonbet Casino. The licence number is 27308-7057-R-734805, held by Beonbet Casino Ltd, Company No. 42953059 (United Kingdom), with its address at Church Lane, Birmingham. The same number applies to every player in the United Kingdom.

My surname changed since my ID was issued, what now?+

Send the document showing your current name first, since the account must match it exactly. Add the older paper only if the checker asks for the link between the two names. A short covering note in the same message saves a round of questions.

How long does verification take at Beonbet Casino?+

Allow up to 34 hours from the moment your papers arrive complete. Clear copies that match the account name usually clear fastest, while blurred files add time. Check the verification mailbox for any follow-up request before you assume the check has stalled.

Are my documents safe once I upload them?+

Yes. Files travel through 256-bit AES encryption and are seen only by the team handling your check. Gaming Laboratories International, eCOGRA and GLI audit the systems behind that handling. Reach [email protected] if you want to know what is stored about you.

Can I upload my ID from my phone instead of a scanner?+

Yes. A phone camera is fine as long as all four corners of the paper sit inside the frame, with no glare across the text. Turn the flash off, rest the document on a flat surface, and send the picture straight from the verification page on your account.